Booked You Jio Phone???
Didn’t received any confirmation about the delivery date?
Here in this post we will tell you, how you can check jio phone booking status online along with the exact delivery date.
Also we will tell you what you should do if your transaction is failed but money is debited or you haven’t received any confirmation message for your booking.
Yesterday jio has started booking of their phone and will start Jio Media Cable booking very soon. Now if you have booked the jio phone successfully than you must be wanted to check order status so you can track it and pickup it from store that day itself.
First of let me tell you one thing, as of now jio phone is available for pre-booking on their official website along with MyJio app. If you want to book jio phone online than you have to visit their site for the same and as a pre-booking cost you will be charged Rs.500. After that phone will reach your near jio store and you will be notified about the same through sms.
But, if you have already booked jio phone than you must have received a confirmation SMS from jio which contains all the details about your order. The message is as below.
Congratulations.Prebooking of India Ka smart phone jio phone is successful.Payment of Rs.500 has been receivedTrasaction ID : YOUR TRANSACTION ID HEREVoucher details:Mobile Number: YOUR MOBILE NUMBERCount of Vouchers: 01,Area Pincode PINCODETo know the status of your voucher,Please call 18008908900 from the mobile number submitted during Jio phone booking.
Table Of Contents
Check Jio Phone Booking Status Online
- Open MyJio App Or Click here and go to tracing page
- Now click on manage booking button or click here
- Now you will see details of all bookings made by you,
- If it asks for order number than enter the transaction id received by sms
- Check all jio phone faq here
Track Your Order By Calling Jio
As per the sms received as a confirmation a user can call jio’s helpline number 18008908900 and can track their order detail along with delivery date. In case if there’s any problem in tracking your order than yoou can talk to jio customer care and can ask them about the latest update on jio phone delivery date.
As of now one thing is clear that you are not going to receive it before 1st September and it can take even more time as there are many peoples who have order the phone so it is going to be very difficult for jio to manage that much orders that much fast.
Booked Jio Phone, Payment Done But No Confirmation Message Received
This is very common problem that jio users are facing. If you are also in this problem than let me tell you that there is no problem. Actually due to high traffic on jio’s servers there was some problem in message delivery, that’s why you haven’t received any confirmation SMS. You will receive it very soon or you can check booking status in MyJio app or can also contact customer care of jio to get your query solved.
Booking Failed, Payment Deducted, What To Do?
Received similar screen? Due to high traffic payment gateway also crashed during payment process so your order is failed. For some users when they tried to book jio phone there was a error on last screen with failed transaction message. Also with failed transaction money was debited from their bank account and there was no confirmation was received.
So if you have faced same situation than you should check in myjio app if there’s any successful order showing there. If there’s no order showing than you will get your money back as refund with next 3-10 days. It may take even longer time depending upon your payment method.
So go and track your jio phone booking status to know your delivery date. If there’s something bad with your order than don’t worry you will receive refund back to your bank account. It will take few days but you will surely receive refund for your failed order.